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Umar S.
Private tutor in Lahore, Pakistan
Education
Graduation - University Of The Punjab (Journalism, English Literature) 1st Division F.Sc. - Forman Christian College (Physics, Chemistry Biology) A+ Grade Matriculation - BISE Lahore (Physics, Chemistry, Biology, Mathematics) A+ Grade.
Experience
Since I have been working for US based Customer Services for last 6 years and worked as Client Services QA Analyst and Trainer, I possess good communication and training skills. I conducted Customer Service and English Language training for large groups of resources during my job and delivered satisfactory results. I delivered on job Product-based training to US based clients and received appreciations for that. I received on job Customer Service Quality Assurance and Soft Skill Training by Western Union QA Head, Sara Lovelace and received a recommendation from her on LinkedIn as well which speaks of my good learning abilities. I conducted accent reduction training during my job and in my locality as a home tutor as well. I scored 7.5 Band in IELTS (International English Language Testing System)